This Bonus Policy sets out the terms and conditions that apply to all promotional offers available at Winzoria Casino, operated at winzorria.com under a Curaçao eGaming licence. By claiming any bonus or participating in any promotion, you confirm that you have read, understood, and agreed to the terms below. These terms apply alongside Winzoria's general Terms and Conditions, which you should also read in full before depositing.

1. General Bonus Conditions

1.1 Eligibility

• Bonuses are available to registered players who have created a real-money account at winzorria.com.
• You must be of legal gambling age in your jurisdiction to claim any promotion.
• One account per person, household, IP address, and device applies. Duplicate accounts will result in forfeiture of all bonuses and associated winnings.
• Winzoria reserves the right to verify your identity before crediting or releasing any bonus or bonus-derived winnings. KYC verification typically completes within 24 hours; no bonus funds or winnings may be withdrawn until verification is complete.
• Winzoria reserves the right to withhold or withdraw a bonus offer from any player at its sole discretion, including where abuse or fraudulent behaviour is suspected.

1.2 Bonus Currency

• All bonus values stated on this page are denominated in EUR (€). If your account operates in a different supported currency, the equivalent value will be applied at the current exchange rate at the time the bonus is credited.
• Cryptocurrency deposits are accepted (Bitcoin and Ethereum); bonus values are calculated based on the EUR equivalent of the deposited amount at the point of conversion.

1.3 Claiming Bonuses

• Unless otherwise stated, bonuses must be claimed at the time of the qualifying deposit. Retroactive crediting of bonuses to previous deposits is not possible.
• Only one bonus may be active at any given time unless explicitly stated otherwise in the promotion's specific terms.
• Players may decline a bonus offer. If you do not wish to receive bonus funds, contact Winzoria's 24/7 support team via live chat or email before or immediately after making a deposit.

1.4 Wagering Requirements

• All bonuses at Winzoria are subject to wagering requirements (also referred to as playthrough requirements). The applicable wagering requirement for each individual promotion is stated within that promotion's specific terms, which are published on the winzorria.com promotions page and updated regularly.
• Wagering requirements must be met within the validity period of the bonus. Bonus funds and any associated winnings that remain at the expiry of the validity period will be forfeited without compensation.
• Until wagering requirements are fully satisfied, only bonus funds will be used for wagering; real-money funds in your account will remain untouched unless you have no remaining bonus balance.
• Not all games contribute equally towards wagering requirements. Specific game contribution rates are detailed on the promotions page and may be updated from time to time. As a general guide, slots typically contribute at a higher rate than table games or live casino titles, though you should refer to the current promotion terms for exact contribution percentages applicable to each offer.
• Bets placed on the sportsbook may have separate or different contribution rates towards casino bonus wagering requirements. Where a bonus is designated specifically for sports betting, casino wagering contributions and vice versa will be confirmed in that promotion's terms.

1.5 Maximum Bet During Bonus Play

• Whilst bonus funds are active and wagering requirements remain outstanding, a maximum bet limit applies per spin or per hand. This limit is stated in the individual promotion's terms. Exceeding this limit may result in the forfeiture of the bonus and any winnings derived from it.
• This restriction applies regardless of the game type — slots, table games, live casino, or any other format.

1.6 Maximum Withdrawable Winnings

• Certain promotions, in particular free spins offers, may carry a cap on the maximum amount that can be converted from bonus winnings to real-money funds. Where such a cap exists, it is stated in the relevant promotion's specific terms.
• Any winnings that exceed a stated cap will be removed from your account at the point of withdrawal request without further notice.

1.7 Bonus Forfeiture

• You may forfeit an active bonus at any time by contacting the support team. Forfeiting a bonus will remove both the bonus funds and any winnings accumulated from that bonus from your account.
• Winzoria reserves the right to cancel a bonus and any associated winnings if it reasonably determines that a player has breached these terms, engaged in fraudulent or abusive activity, or exploited a technical error or loophole.

2. Welcome Package

2.1 Overview

New players at Winzoria are eligible for a welcome package spread across their first ten (10) qualifying deposits, with a combined total potential value of up to €10,000 in bonus funds. The welcome package is designed to reward sustained play across multiple sessions, not just the initial deposit.

2.2 Bonus Breakdown

2.3 Welcome Package Eligibility and Conditions

• The welcome package is available to new players only. Each deposit bonus within the package may only be claimed once per player.
• The minimum qualifying deposit for each stage of the welcome package is €20. Deposits below this threshold will not trigger the corresponding bonus.
• The bonus for each deposit stage is calculated as a percentage of that individual deposit, up to the stated maximum. For example, a first deposit of €500 would yield a 200% bonus of €1,000, not the full €2,000 maximum, since the maximum is only reached with a €1,000 deposit.
• Each bonus stage must have its wagering requirements fulfilled before the next deposit bonus in the sequence is credited. Please refer to the current welcome package terms on winzorria.com for the applicable wagering multiplier.
• Welcome package bonuses are credited to your account automatically upon each qualifying deposit, provided you have opted in where required.
• The welcome package cannot be combined with any other welcome promotion or introductory offer.
• Winzoria reserves the right to modify, suspend, or withdraw the welcome package at any time. Any modifications will not affect bonuses already credited to a player's account.

3. Ongoing and Weekly Promotions

3.1 Overview

In addition to the welcome package, Winzoria operates a calendar of recurring weekly promotions. These offers rotate and may be updated, replaced, or suspended at any time. Current active promotions are always listed on the promotions page at winzorria.com. The table below summarises the regular recurring offers.

3.2 Conditions Specific to Recurring Promotions

• Recurring promotions are subject to the same general bonus conditions set out in Section 1 of this policy unless their individual terms expressly state otherwise.
• Free spins awarded under any promotion will be credited to a specified game or list of games. Free spins cannot be used on titles other than those designated for that promotion.
• Cashback offers are credited as bonus funds unless otherwise stated, and standard wagering requirements will apply. Cashback is calculated on net losses only (total bets minus total wins) over the stated promotional period and does not include any period during which a separate bonus was active, unless the current promotion's terms specify otherwise.
• Winzoria reserves the right to alter the terms of any recurring promotion, including the percentage offered, the minimum deposit required, and the eligible games, at any time and without prior notice. It is your responsibility to review the current terms each time you wish to participate.

4. VIP Programme and Loyalty Bonuses

4.1 Earning and Redeeming Loyalty Points

• Every real-money wager placed at Winzoria earns loyalty points automatically. Points are tracked in your account dashboard.
• Points can be converted to real-money funds. The conversion rate improves as you advance through the programme's five tiers: Bronze, Silver, Gold, Platinum, and Diamond.
• Points earned during promotional Loyalty Booster periods or on the Slot of the Month are credited at the stated accelerated rate but are otherwise subject to the same redemption conditions.

4.2 VIP Tier Benefits

• Progression through VIP tiers is determined automatically by your cumulative points balance, as displayed in your account dashboard.
• Higher tiers unlock improved points-to-cash conversion rates, priority withdrawal processing, access to a dedicated VIP account manager (available from mid-tier upward), monthly reload bonuses exclusive to VIP members, elevated withdrawal limits at the top two tiers, and a personalised birthday bonus.
• Monthly reload bonuses and birthday bonuses issued through the VIP programme are subject to the same general bonus conditions outlined in Section 1 of this policy, including applicable wagering requirements, unless their specific terms state otherwise.
• Winzoria reserves the right to adjust tier thresholds, benefits, and conversion rates within the VIP programme at any time. Changes will be communicated to affected players where reasonably practicable.

5. Deposit and Withdrawal Requirements in Relation to Bonuses

5.1 Minimum Deposit

The minimum deposit to qualify for any Winzoria bonus is €20, unless a higher minimum is stated in a specific promotion's terms. Deposits made via bank transfer carry a platform minimum of €50. Deposits that fall below the qualifying threshold will not trigger a bonus, even if a bonus code or opt-in was used.

5.2 Minimum Withdrawal

The minimum withdrawal amount is €20 (or €50 for bank transfer). Winzoria will not process withdrawal requests below these thresholds, regardless of whether the funds originate from real-money deposits or converted bonus winnings.

5.3 Withdrawal of Real-Money Funds Whilst a Bonus is Active

• If you request a withdrawal whilst bonus funds are active and wagering requirements are incomplete, Winzoria reserves the right to remove the outstanding bonus funds and any winnings derived from them before processing the withdrawal of real-money funds.
• By submitting a withdrawal request with an active bonus, you are deemed to have forfeited that bonus and associated winnings, unless you have explicitly contacted support to retain the bonus prior to making the request.

5.4 Payment Methods and Bonus Eligibility

• Deposits made via Visa, Mastercard, Skrill, Neteller, Bitcoin (BTC), Ethereum (ETH), iDEAL, and bank transfer may all qualify for bonuses, subject to the individual promotion's terms.
• Certain promotions may exclude specific payment methods. Where this applies, it will be clearly stated in the relevant promotion's terms.
• Winzoria does not accept deposits or process withdrawals using payment methods that were not used to originally fund the account, in line with standard anti-money laundering obligations.

6. Fraud, Abuse, and Prohibited Activity

• Winzoria maintains active monitoring systems to detect bonus abuse, including but not limited to: creating multiple accounts, collusion, use of automated software, exploiting errors in bonus calculations, and systematically low-risk wagering strategies intended to circumvent wagering requirements.
• Any player found to be engaging in such activity will have their bonuses and bonus-derived winnings forfeited immediately. Winzoria further reserves the right to suspend or close the account and withhold any remaining real-money balance pending investigation.
• If a bonus is credited due to a technical error or a malfunction of any kind, Winzoria reserves the right to reclaim such funds at any time, irrespective of whether they have been partially or fully wagered.
• Where Winzoria has reasonable grounds to suspect fraudulent activity, it may request additional identity verification documents before releasing any funds, in addition to the standard KYC process.

7. Know Your Customer (KYC) and Bonus Withdrawal

• KYC verification is mandatory before any withdrawal — including withdrawals of bonus-derived winnings — can be processed. Winzoria's KYC process typically completes within 24 hours of all required documents being submitted.
• KYC is a one-time process at Winzoria. Once your account is verified, subsequent withdrawals will not require you to resubmit documents, unless Winzoria is required to re-verify your identity under its regulatory obligations.
• Winzoria may request proof of identity (government-issued photo ID), proof of address (a recent utility bill or bank statement), and proof of payment method. Additional documentation may be requested in specific circumstances.
• Failure to provide satisfactory KYC documentation within the period requested by Winzoria may result in the forfeiture of bonus funds and any associated winnings.

8. Responsible Gambling and Bonus Participation

• Winzoria is committed to promoting responsible gambling. Bonuses are designed to enhance your entertainment experience and are not intended to encourage players to deposit beyond their means.
• If you have set deposit limits, loss limits, wagering limits, or session time limits on your account, these will remain in force regardless of any active bonus. Bonus credits do not override self-imposed responsible gambling controls.
• Players who have self-excluded from Winzoria are not eligible to receive any bonus offer. Any bonus credited to a self-excluded account in error will be voided.
• If you feel that gambling is having a negative impact on your life, we strongly encourage you to make use of the responsible gambling tools available within your account, or to seek assistance from a dedicated support organisation. Winzoria's 24/7 support team is available via live chat and email should you need to discuss your account settings at any time.

9. Amendments to This Policy

Winzoria reserves the right to amend, update, or withdraw this Bonus Policy at any time. Material changes will be notified to players where reasonably practicable. Continued participation in any promotion following an amendment constitutes acceptance of the revised terms. It is your responsibility to review this page regularly to ensure you are aware of the current policy. This Bonus Policy was last reviewed in 2026 and applies to all promotional activity at winzorria.com.

10. Contact and Disputes

If you have a question about a specific bonus, believe a bonus has been incorrectly applied, or wish to raise a dispute regarding a promotional offer, please contact the Winzoria support team in the first instance:

• Live Chat: Available 24/7 via winzorria.com
• Email: Available via the contact page at winzorria.com

Winzoria will endeavour to resolve all bonus-related disputes promptly and fairly. Where a dispute cannot be resolved through internal channels, players may refer the matter to the appropriate dispute resolution body as set out under Winzoria's Curaçao eGaming licence conditions.